Broadcast Channels (Areas)

We have updated the AREA Broadcast Channels in Soteria to the following:

City Bowl
Suburb Street Code Postal Code
Bo-Kaap (Malay Quarter) 8001
Devil’s Peak Estate 8001
De Waterkant 8001
Foreshore 8001
Gardens 8001
Higgovale 8001
Lower Vrede (District Six) 8001
Oranjezicht 8001
Salt River 7925
Schotse Kloof (Malay Quarter) 8001
Tamboerskloof 8001
University Estate 8001
Vredehoek 8001
Walmer Estate (District Six) 7925
Woodstock (including Upper Woodstock) 7925
Zonnebloem (District Six) 7925

 

Northern Suburbs
Suburb Street Code Postal Code
Belhar 7493
Bellville 7530
Brackenfell 7560
Bothasig 7441
Brooklyn 7405 7420
Durbanville 7550 7551
Edgemead
Elsie’s River 7490
Goodwood 7460 7459
Kensington 7405
Kraaifontein 7570 7572
Kuils River 7579 7580
Loevenstein 7530
Maitland 7405 7404
Milnerton 7605 7404
Monte Vista 7460 7463
Panorama 7500 7506
Parow 7500 7499
Plattekloof 7500
Rugby 7405
Thornton 7460 7485

 

Atlantic Seaboard
Suburb Street Code Postal Code
Bantry Bay 8005
Camps Bay 8005 8040
Clifton 8005
Fresnaye 8005
Green Point 8005 8051
Hout Bay 7806 7872
Imizamo Yethu 7806
Llandudno 7806
Mouille Point 8005
Sea Point 8005 8060
Three Anchor Bay 8005

 

Southern Suburbs
Suburb Street Code Postal Code
Bergvliet 7945 7864
Bishopscourt 7708
Claremont 7708 7735
Constantia 7806 7848
Lansdowne 7780 7779
Diep River 7945 7800
Harfield Village 7708
Heathfield 7945
Kenilworth 7708 7745
Kenwyn 7780
Kirstenhof 7945
Kreupelbosch 7806
Meadowridge 7806
Mowbray 7700 7705
Ndabeni 7405
Newlands 7700 7725
Observatory 7925 7935
Pinelands 7405 7430
Plumstead 7800 7801
Retreat 7945 7965
Rondebosch 7700 7701
Rondebosch East 7780
Rosebank 7700
Steenberg 7945
SouthField 7880
Tokai 7945 7966
Wynberg 7800 7824

 

South Peninsula
Suburb Street Code Postal Code
Capri Village 7975
Clovelly 7975
Fish Hoek 7975 7974
Glencairn 7975
Kalk Bay 7975 7990
Kommetjie 7975 7976
Lakeside 7945 7946
Marina da Gama 7945
Masiphumelele 7975
Muizenberg 7945 7950
Noordhoek (PO boxes only) 7979
Ocean View 7975
Scarborough (PO boxes only) 7975
Simon’s Town 7975 7995
St James 7945 7946
Sunnydale 7975
Sun Valley 7975 7985

 

Cape Flats
Suburb Street Code Postal Code
Athlone 7764 7760
Bishop Lavis 7490 7490
Bonteheuwel 7764
Delft 7100
Electric City
Elsie’s River 7490
Epping 7460
Grassy Park 7941 7888
Gugulethu 7750
Hanover Park
Kalksteenfontein 7490
Khayelitsha 7784 7783
Langa 7455 7456
Crawford 7780 7770
Lavender Hill
Lotus River 7941 7805
Macassar 7130 7134
Manenberg
Mitchells Plain 7785 7789
Nyanga 7750 7755
Ottery 7800 7808
Pelican Park 7941
Philippi 7750
Samora Machel 7785
Strandfontein 7798
Valhalla Park 7490

 

Helderberg
Suburb Street Code Postal Code
Firgrove 7130 7110
Gordon’s Bay 7140
Somerset West 7130 7130
Strand 7140 7139

 

West Coast
Suburb Street Code Postal Code
Atlantis 7349 7349
Bloubergstrand 7441 7441
Mamre 7349 7349
Melkbosstrand 7441 7441
Milnerton 7441 7435
Montague Gardens 7441 7441
Parklands 7441 7441
Table View 7441 7439
West Beach 7441 7441

Getting Started with the SOTERIA app

Ok, so now you have downloaded SOTERIA, what now. We recognize that SOTERIA is a big app with many new features and concepts. With this needs to come some training and help on getting started. This post will just guide you through the basic set up of SOTERIA. If you follow these steps, Your SOTERIA will be ready for use. In this post I am not going to explain what each function does or how it works, only to set it up. There will be links for deeper explanations with each functionality that is mentioned here.

Step 1 – Registering with SOTERIA

  1. On the Splash Screen, select the “REGISTER” button
  2. Fill in the following details
    • First Name
    • Last Name
    • Email
    • Password
  3. Click “Next”
    • Enter your cell number
      1. Remember to enter it in the following format +27 98 765 4321
      2. Your cell phone will be used for verification and an OTP will be sms’s to you
  4. Once you have received the OTP via SMS you can enter it in the field provided
  5. You will be directed back to the Splash Screen
  6. Click on the “LOGIN” button
  7. Enter your phone number you registered
    • Remember it is in the format +27 98 765 4321
  8. Enter you password in the field provided
  9. Click “Sign In”

STEP 2 – Update Your Personal Details

  1. Click on Menu
  2. Select “Me – My personal details”
  3. Click on the Pencil to activate edit mode
  4. Update your details
  5. Click on the “Save” button to upload and save details

STEP 3 – Joining a broadcast channel

  1. Click menu button – top right
  2. Select “Broadcast Channels” in the menu options
  3. Click “Join New Channel” button – top right
  4. You can use the search field to search for a specific channel
  5. Select the Broadcast Channel you want to join from the list.
  6. Confirm your selection of Broadcast Channel by clicking on ok
  7. You will be directed back to the main Broadcast Channel screen. This screen shows you the channels you have joined.

STEP 4 – Add Contacts

  1. Click “Menu” button top right
  2. In the Menu, select “Contacts”
  3. Click on the “Add Contact” button
  4. Type in the Search Field the name of the person or part thereof as it appears in your address book
  5. Click on “Search” button
  6. Select the person you want to add as a SOTERIA contact
  7. Click OK to confirm that you want to add this person to your SOTERIA contacts
  8. SOTERIA will then check the local database to see if this person is a SOTERIA user
    1. If this person you selected is a SOTERIA user then SOTERIA will add him/her to your SOTERIA contacts
    2. If this person is not already a SOTERIA user then you will get a message that he/she is not registered with SOTERIA
    3. Contact this person and tell them to download SOTERIA and register as you would like them to be part of your SOTERIA network
  9. If you have more than one number saved for that person in your address book, SOTERIA will check all the numbers to see if it can find a match.

 

STEP 5 – Groups

  1. Groups are important and used differently in SOTERIA
  2. Before sending an alert you have to have a group set up in that category !!!NB!!!
  3. Now you can start adding groups. Go here and read in our Support Forum how to do that.
  4. How to Add Groups

WOM – Watch Over Me

  1. Read here to find out what WOM is and how to set WOM up

 

Check out our support Forum here