Broadcast Channels (Areas)

We have updated the AREA Broadcast Channels in Soteria to the following:

City Bowl
Suburb Street Code Postal Code
Bo-Kaap (Malay Quarter) 8001
Devil’s Peak Estate 8001
De Waterkant 8001
Foreshore 8001
Gardens 8001
Higgovale 8001
Lower Vrede (District Six) 8001
Oranjezicht 8001
Salt River 7925
Schotse Kloof (Malay Quarter) 8001
Tamboerskloof 8001
University Estate 8001
Vredehoek 8001
Walmer Estate (District Six) 7925
Woodstock (including Upper Woodstock) 7925
Zonnebloem (District Six) 7925


Northern Suburbs
Suburb Street Code Postal Code
Belhar 7493
Bellville 7530
Brackenfell 7560
Bothasig 7441
Brooklyn 7405 7420
Durbanville 7550 7551
Elsie’s River 7490
Goodwood 7460 7459
Kensington 7405
Kraaifontein 7570 7572
Kuils River 7579 7580
Loevenstein 7530
Maitland 7405 7404
Milnerton 7605 7404
Monte Vista 7460 7463
Panorama 7500 7506
Parow 7500 7499
Plattekloof 7500
Rugby 7405
Thornton 7460 7485


Atlantic Seaboard
Suburb Street Code Postal Code
Bantry Bay 8005
Camps Bay 8005 8040
Clifton 8005
Fresnaye 8005
Green Point 8005 8051
Hout Bay 7806 7872
Imizamo Yethu 7806
Llandudno 7806
Mouille Point 8005
Sea Point 8005 8060
Three Anchor Bay 8005


Southern Suburbs
Suburb Street Code Postal Code
Bergvliet 7945 7864
Bishopscourt 7708
Claremont 7708 7735
Constantia 7806 7848
Lansdowne 7780 7779
Diep River 7945 7800
Harfield Village 7708
Heathfield 7945
Kenilworth 7708 7745
Kenwyn 7780
Kirstenhof 7945
Kreupelbosch 7806
Meadowridge 7806
Mowbray 7700 7705
Ndabeni 7405
Newlands 7700 7725
Observatory 7925 7935
Pinelands 7405 7430
Plumstead 7800 7801
Retreat 7945 7965
Rondebosch 7700 7701
Rondebosch East 7780
Rosebank 7700
Steenberg 7945
SouthField 7880
Tokai 7945 7966
Wynberg 7800 7824


South Peninsula
Suburb Street Code Postal Code
Capri Village 7975
Clovelly 7975
Fish Hoek 7975 7974
Glencairn 7975
Kalk Bay 7975 7990
Kommetjie 7975 7976
Lakeside 7945 7946
Marina da Gama 7945
Masiphumelele 7975
Muizenberg 7945 7950
Noordhoek (PO boxes only) 7979
Ocean View 7975
Scarborough (PO boxes only) 7975
Simon’s Town 7975 7995
St James 7945 7946
Sunnydale 7975
Sun Valley 7975 7985


Cape Flats
Suburb Street Code Postal Code
Athlone 7764 7760
Bishop Lavis 7490 7490
Bonteheuwel 7764
Delft 7100
Electric City
Elsie’s River 7490
Epping 7460
Grassy Park 7941 7888
Gugulethu 7750
Hanover Park
Kalksteenfontein 7490
Khayelitsha 7784 7783
Langa 7455 7456
Crawford 7780 7770
Lavender Hill
Lotus River 7941 7805
Macassar 7130 7134
Mitchells Plain 7785 7789
Nyanga 7750 7755
Ottery 7800 7808
Pelican Park 7941
Philippi 7750
Samora Machel 7785
Strandfontein 7798
Valhalla Park 7490


Suburb Street Code Postal Code
Firgrove 7130 7110
Gordon’s Bay 7140
Somerset West 7130 7130
Strand 7140 7139


West Coast
Suburb Street Code Postal Code
Atlantis 7349 7349
Bloubergstrand 7441 7441
Mamre 7349 7349
Melkbosstrand 7441 7441
Milnerton 7441 7435
Montague Gardens 7441 7441
Parklands 7441 7441
Table View 7441 7439
West Beach 7441 7441

The Safe Freeway Project and SOTERIA

The Safe Freeway Project now available in an App on your Smart Phone

Cape Town, South Africa – April 2017 – The founders of the Safe Free Way project and Safety Information Systems (Pty) LTD (SIS) have developed a Smart Phone application called SOTERIA to handle their broadcasted Safety Messages. Every day and all day long Operators in the Incident Control Centre (ICC) gather Real-time, Relevant and Reliable information on our freeways and broadcast this information to subscribers of the Safe Freeway Project. Up to now the Safe Freeway Project has been using WhatsApp as a method of broadcasting these messages to all of its subscribers.

The WhatsApp platform is great for social media chatting but it was not designed as a Safety Application. SOTERIA was designed from the ground up as a Social Safety App and can do so much more than just distribute Broadcast messages from the Safe Freeway Project. Broadcast messages in SOTERIA are improved as you can now select which Broadcast Channels you want to subscribe to and not have to receive messages about Areas and Freeways that you don’t Travel or are not interested in. You just get Real-time, Relevant and Reliable information from the ICC. New Broadcast channels are added all the time as our user locations increase or as new regional incidents occur line the Zuma protests etc.

Other features on SOTERIA include:

  1. A fully functional Individual and Group Instant Messaging Chat System
  2. Watch Over Me (WOM)
  3. Emergency Notifications and Alerts

All while being connected to our manned ICC with a trained operator ready to help.

WOM is a great feature of SOTERIA. This is a tool that will be used to keep a close eye on your traveling loved ones. When activated WOM will give only previously select contact access to your pinpoint location on a google earth map, enabling you to watch over the travels of those closest to you, ensuring their safety. An individual chat is opened between the one activating WOM and his or her WOM contacts allowing easy communication, location sharing and even picture sharing along this trip. After arriving safely WOM is turned off and all WOM contacts are notified. Watch this space, WOM will become a common household phrase.

We are especially excited about the Alert function in SOTERIA and how it uses your groups to pull your Social contacts together when you need them. SOTERIA has two Alerting functions: I am reporting an incident that I have seen, or I need help. When reporting an incident that you have seen in your neighbourhood or on the freeway, just you and the ICC are involved and once the operator verifies the incident they will activate emergency services and maybe even broadcast it out on a Broadcast Channel. When activating an “I need help” On the Road Alert SOTERIA pulls your previously created On the Road groups together and lets these contacts know that you require assistance. Your Location is given and a temporary group chat is opened to see you through your emergency. The ICC operator keeps a close watch on the incident to make sure your contacts are helping you, if not, the operator will step in and help. This is a powerful tool with many different applications, here is an example of a possible scenario.

Your local Neighbourhood Watch’s sector leader installs SOTERIA on his/her device and creates a group for your suburb. They also add Your NHW control room in that group and any other regular patrollers in and around your area. So now when you activate an “I need Help” Neighbourhood Alert a new temporary group is created with any other groups you might also have in the Neighbourhood category and all patrollers and the entire suburb is notified and can assist in your time of emergency. Imagine a thief trying to escape an area when all the people in that suburb are on high alert and assisting the person in trouble. This is what we mean by Social Safety.  Can you think of other scenarios? Maybe a traveling group or a club working on a project together, a school outing etc.

We know that if we stand together we can make our freeways and neighbourhoods safer.

SOTERIA is a tool we are using to create a network of like-minded individuals to unite against criminal activity on the roads and in our neighbourhoods. There is nothing more powerful than a community that stands together for a cause. Always remember, we are more than the criminal!

SOTERIA can be downloaded from the Google Play store and the Apple App store, the first 7 days are free thereafter a small annual fee of R89 per year is required to be part of this network joined by a common app, SOTERIA.

SOTERIA – Connected – Together – Safer


Safety Information Systems (Pty) LTD

Western Cape, South Africa

Neil Slater


Urgent request for Safe Freeway Project members to convert to SOTERIA


Dear Safe Freeway Project Member,

Herewith is an urgent request for all our Safe Freeway Members who are able to, to convert from the WhatsApp system to SOTERIA. The video in this post has a short tutorial on setting up the minimum in SOTERIA to be able to receive broadcast updates from a Safe Freeway operator.

If you have an iPhone or Android 5.0 and above device, you are able to run the new system SOTERIA on your phone.

Our device that send out the WhatsApp broadcasts is taking on a lot of strain and crashing or lagging all the time.

Thank you,

From the Safe Freeway Project Team

False Bay Engen 1-Stop – 100 Annual Membership Promotion

The SOTERIA Social Safety App Launch Special

sponsored by

False Bay Engen 1 Stop

100 FREE subscriptions to The Soteria Social Safety App

SOTERIA Platinum Partner – False Bay Engen 1 Stop

Thanks to our Platinum Partner False Bay Engen 1 Stop we will be giving away 100 free annual subscriptions to The SOTERIA Social Safety App, valued at R8900. To take advantage of this once off Launch offer please download the Soteria Social Safety App onto your smart phone, register your account. It will be fully active for 7 days. Within those 7 days you need to make your way to the Engen QuickShop at the False Bay Engen 1 Stop (N2 Outbound towards Somerset West) and ask for your free SAFE FREEWAY Sticker with your purchase of anything from in-store. You will be asked to write down the Name, Cell phone number & e-mail address that you used for your SOTERIA registration. We will use this information to extend your subscription for 1 year.

ACT FAST: Download, Register and Collect your Free Sticker

Feature Highlight : WOM (Watch Over Me)

What is WOM?

Imagine driving somewhere, or finding yourself in a place where you feel a little unsafe and need someone to know where you are, and to watch over you, like a guardian angel until you have arrived at your destination safely. That is what WOM will do for you. Once you activate WOM all your WOM contacts will receive a personal message from you via SOTERIA that you have activated Watch Over Me. They will be able to chat directly with you in SOTERIA as well track your whereabouts. A personal message will be sent to your WOM contacts once you switch WOM off .

Click here to follow these step-by-step instructions to set WOM up on SOTERIA.

A personal message is sent to your WOM contacts to notify them that you have activated Watch Over Me.

You will be able to see who of your family / friends have activated WOM

SOTERIA will open Google maps and show you where your friends are

SOTERIA – The Social Safety App

SOTERIA is an app thank connects like minded individuals. It is a tool that helps us stand together, united for safer roads and communities. There is nothing more powerful than a community standing united for a cause. Join the SOTERIA Network. Download SOTERIA here


Please be aware that SOTERIA is in it’s infancy (beta) still and we are still fixing minor bugs. Your patience and feedback is highly appreciated as you pioneer this ultimate safety app with us. We have already identified some small bugs that will soon be corrected. Please read though the below issues while we correct these known bugs.

General issues:

  1. If you are already a subscriber with The Safe Freeway Project, you need to sill register with SOTERIA and your subscription will be transfered to the SOTERIA database
  2. SOTERIA is only available to Android 5.0 users and above
    • If your Android version is outdated please notify The Safe Freeway Project, so you can stay on their WhatsApp Broadcast list for notifications until you upgrade your phone to Android 5.0 or above.
  3. We do not yet have a tutorial in SOTERIA. Therefore we strongly suggest you read through the Getting Started post as well as the Step-By-Step instruction forum on setting SOTERIA up.
  4. Note: When you close SOTERIA you will still receive push Notifications when we broadcast an update through any of the channels you have joined. We suggest closing SOTERIA so that the background plugin does not keep running. This will use more than usual battery power. The background plugin should only keep running when you have WOM activated.
    1. Android user: You close the app by pressing the back button continually until you get the pop-up message to confirm you want to exit SOTERIA.
    2. Apple users: Press the Single (home) button twice and swipe SOTERIA upwards will close the app.

Hauwei users:

  1. Read the important notice on Huawei – Click Here for post
  2. Huawei has a very aggressive battery saving policy and therefore prevents apps to run in the background. There are some manual settings that need to be set up to receive these push notifications.

iPhone users:

  1. SOTERIA requires iOS 8 and higher
  2. The text in a chat message can not be edited when you are typing. You need to backspace to edit text in the beginning of your sentence.

Getting started with SOTERIA:

  1. Remember to also check out The Getting Started step-by-step guide.

  2. Click here for the Support page with step-by-step instructions on setting up SOTERIA for first time users

Getting Started with the SOTERIA app

Ok, so now you have downloaded SOTERIA, what now. We recognize that SOTERIA is a big app with many new features and concepts. With this needs to come some training and help on getting started. This post will just guide you through the basic set up of SOTERIA. If you follow these steps, Your SOTERIA will be ready for use. In this post I am not going to explain what each function does or how it works, only to set it up. There will be links for deeper explanations with each functionality that is mentioned here.

Step 1 – Registering with SOTERIA

  1. On the Splash Screen, select the “REGISTER” button
  2. Fill in the following details
    • First Name
    • Last Name
    • Email
    • Password
  3. Click “Next”
    • Enter your cell number
      1. Remember to enter it in the following format +27 98 765 4321
      2. Your cell phone will be used for verification and an OTP will be sms’s to you
  4. Once you have received the OTP via SMS you can enter it in the field provided
  5. You will be directed back to the Splash Screen
  6. Click on the “LOGIN” button
  7. Enter your phone number you registered
    • Remember it is in the format +27 98 765 4321
  8. Enter you password in the field provided
  9. Click “Sign In”

STEP 2 – Update Your Personal Details

  1. Click on Menu
  2. Select “Me – My personal details”
  3. Click on the Pencil to activate edit mode
  4. Update your details
  5. Click on the “Save” button to upload and save details

STEP 3 – Joining a broadcast channel

  1. Click menu button – top right
  2. Select “Broadcast Channels” in the menu options
  3. Click “Join New Channel” button – top right
  4. You can use the search field to search for a specific channel
  5. Select the Broadcast Channel you want to join from the list.
  6. Confirm your selection of Broadcast Channel by clicking on ok
  7. You will be directed back to the main Broadcast Channel screen. This screen shows you the channels you have joined.

STEP 4 – Add Contacts

  1. Click “Menu” button top right
  2. In the Menu, select “Contacts”
  3. Click on the “Add Contact” button
  4. Type in the Search Field the name of the person or part thereof as it appears in your address book
  5. Click on “Search” button
  6. Select the person you want to add as a SOTERIA contact
  7. Click OK to confirm that you want to add this person to your SOTERIA contacts
  8. SOTERIA will then check the local database to see if this person is a SOTERIA user
    1. If this person you selected is a SOTERIA user then SOTERIA will add him/her to your SOTERIA contacts
    2. If this person is not already a SOTERIA user then you will get a message that he/she is not registered with SOTERIA
    3. Contact this person and tell them to download SOTERIA and register as you would like them to be part of your SOTERIA network
  9. If you have more than one number saved for that person in your address book, SOTERIA will check all the numbers to see if it can find a match.


STEP 5 – Groups

  1. Groups are important and used differently in SOTERIA
  2. Before sending an alert you have to have a group set up in that category !!!NB!!!
  3. Now you can start adding groups. Go here and read in our Support Forum how to do that.
  4. How to Add Groups

WOM – Watch Over Me

  1. Read here to find out what WOM is and how to set WOM up


Check out our support Forum here


The Safe Freeway Project in the Media

Here are some articles where the Safe Freeway Project has featured in the media. Click on the article Description to read the articles.

The Safe Freeway Project sends all their broadcast updates via the Broadcast Channels of SOTERIA. You will be able to choose any one or multiple broadcast channels in SOTERIA to receive relevant real-time updates with regards to conditions on the Freeways you travel especially the notoriously dangerous N2 aka “Hell-run”